FAQS

Hello,

If you live in the Buckingham/Doylestown area and need your clothesline installed, please contact us to find out more information.

 Contact Us

How do I contact you?

We are a small, family-run business, and we appreciate your interest!

Call Toll Free 1-877-794-0379 Monday-Friday 9:00 a.m.-5:00 p.m. EST. After hours please leave a message and we will get back to you promptly.  We are happy to take your web order anytime.

Orders may be faxed to 215-794-8050 along with your credit card payment information.

Our Mailing address is:

Breeze Dryer

P.O. Box 1560

Buckingham, PA 18912-1560

Email us at: Customercare@breezedryer.com or use the Contact Us tab on our website


 

Payment

What forms of payment do you accept?

We accept VISA, Master Card, Discover, PayPal and Debit Cards. 

We gladly accept Checks (drawn on US bank only) are accepted for all orders.

Payment may be made for fax orders by credit card. Our fax number is (215) 794-8050.

Payment may be made for mail orders by check (USD), money order (USD) or credit card. Please make all checks payable to "Breeze Dryer".

Check Policy: By using a check for payment, you agree to the following terms: In the event your check is dishonored or returned for any reason, you authorize us to electronically (or by paper draft) re-present the check to your bank account for collection of the amount of the check, plus any applicable fees as permitted by state law.

 


What about Sales Tax?

We are required to collect sales tax on orders before shipping charges for PA delivery addresses only.


 

Returns

What is your Return Policy?


We want you to be happy with your product. We will gladly accept any returns within 30 days of purchase. A 12% restocking fee will be charged. We are sorry, but original shipping charges will not be refunded. 

In the event an item is returned that was shipped under the "Free Shipping Program", the customer will be charged the actual shipping cost for any item that is returned if it was shipped with "Free Shipping".  Shipping cost will be deducted from refunded amount.

Shipping Rates

Within the continental United States:
Merchandise Total        Shipping Charges (USD)
$    0.00 -  $  25.00          $  8.95
$  25.01 -  $  35.00          $ 10.45
$  35.01 -  $  50.00          $12.45
$  50.01 -  $  80.00          $14.95
$  80.01 -  $120.00          $17.95
$120.01 -  $175.00          $21.95
$175.01 and over            17% of total


Please call  us for a Return Authorization Number prior to making your return.

1. Prepare the products to be returned in its' original packaging and shipping cartons,
2. Post this Return Authorization Number clearly on the outside of the shipping carton.  Returns    
    cannot  be accepted without the Return Authorization Number.
3. Return the shipment to:

     Breeze Dryer c/o Kinsman & Co.
     6805 Easton Road
     Pipersville, PA 18947


4. Return the shipment insured using a reputable carrier that provides a tracking number. Note: 
    Without insurance, damaged returns will not be processed or credited.

5.
Please allow Breeze Dryer 5-7 business days from receipt to process your return.

Items damaged during original shipment must be reported within 14 days of receipt. 



Promotions

Any promotions offering free shipping do not apply to:
ALASKA, APO, HAWAII,US TERRITORIES & the rest of the world.





Privacy
What about Privacy?

We need your phone number for shipping companies and your email address for order and shipping confirmations.  We respect your privacy and will not share any of your information.

 


 

Wholesale/Drop Ship Opportunities
As a retailer, are there wholesale/drop ship opportunities with Breeze Dryer?

 Yes, we can be reached through our "Contact Us" page.  Please be sure to include all of your contact details and indicate your level of interest.

_____________________________________________________________________________________________________________________